Privacy notice

Compile Oy respects the protection of privacy and the privacy of the personal data it processes. This privacy notice describes the processing of Compile Oy’s personal data.

Purpose and legal basis for the register

Legal bases for the processing of personal data include:

  • Legal obligations
  • Contract or consent
  • Legitimate interest of the controller

 

Personal data is used for the following purposes:

  • Fulfilment of contractual obligations
    • For example, customer account management, billing, and agreed services and obligations
  • Recruitment activities, communication, and process handling
  • Marketing to current and future target groups

Legitimate interests include situations where the target group (customer or jobseeker) is in contact with the company and cooperation is initiated (e.g., making an offer, drawing a contract, recruitment process). A legitimate interest allows the controller, based on a well-considered decision, to add to the register parties that are interested in what we have to offer.

Stored data and retention period

Our customer

  • Name, e-mail, phone number
  • Company’s contact details and customer status
  • Status of the customer relationship and agreement
  • Newsletter subscription status
  • Personal data is processed throughout the contract period and will be retained after the termination of the contract for the purpose of handling complaints or requests for correction. We do not store or collect personal history of customers, but up-to-date information about the customer’s personnel is processed if the information is relevant because the customer has placed an order or made contract with us

Jobseekers

  • Name, contact details
  • CV, job application, and other information disclosed during the recruitment process
  • Communication between us and the jobseeker
  • Process flow, outcome, and related communication
  • The data will be stored for a period of four years from the time the applicant was last contacted

Personal data that has become redundant is regularly erased from the systems.

We mainly collect data directly from the data subject or the data accumulates during the customer relationship. The party disclosing the data can also be an organisation that the data subject represents.

We may collect information from third parties to ensure the customer’s creditworthiness (Suomen Asiakastieto) or to ensure that the person is authorised to sign on behalf of an organisation (Trade Register).

Data processing

The data is not linked to other registers and will not be disclosed to third parties unless required by the provision of services or by law.

All data containing personal information and their backups is located within the EU.

Website visitors

The personal data collected from the website visitors comprises of:

  • IP address (your web address). From this we can deduce e.g.,
    • The name of the organisation whose network you are using, the country, city, or region from which you are connected
  • The cookie set on your device that creates a unique identifier of you based on the information about your device and browser, for example
  • If you have enabled tracking in your browser’s privacy settings, we will also be informed of the site from which you accessed our website, your device model, whether you are using a web browser, mobile device, or application, browser version, the time you accessed the site and the duration of browsing, your screen resolution, and operating system.

To your identifier, we may include media content you view on the site, advertisements you click or see, the data you store and send to the site, search phrases, how you use the site, and, for example, the links you click.

Cookies and data retention period

We use cookies on our website. A cookie is a small text file that is sent to and stored on a user’s computer that allows the administrator to identify frequent visitors and connect data. This data allows us to monitor how the website is used and, for example, to improve the content of our site according to the usage of individual users.

Cookies do not cause damage to users’ computers or files. We use them to provide our customers with information and services tailored to their individual needs. We respect the privacy of our customers and collect information only for our own use.

Google Analytics

Analytics is a tool that is primarily used to monitor the use of our website. How many times a visitor visits our site, how long they stay on the site, the address used to access the site, browser and operating system information, screen resolution, and support for certain software. Network information is also collected, such as the web address from which the visit is made and the geographical location of the network.

Analytics also collects the following data: Links that lead away from the site, errors when filling out forms, viewed videos, how far the site is accessed, and how the visitor uses the site’s functionalities.

Leadfeeder

Leadfeeder is a tool that tracks the use of our website and where the visitors come from.

Google reCAPTCHA

The tool is used when submitting forms to ensure that the sender is not a robot but a real human.

LinkedIn

On Compile Oy’s profile in LinkedIn, we may follow LinkedIn visitors. The accessible visitor data is the visible information that the visitor has provided the LinkedIn service, which may include name, company, contact information.

Rights of the data subject

Your rights are safeguarded by Finnish law in relation to your personal data.

Improper or illegal processing should be reported to us promptly. This will allow us to respond to the situation with the required action.

Right to access your information

A data subject has the right to access the data in our possession that can be linked to them. However, the right to access one’s own data may have to be restricted due to legislation or to protect other people’s privacy. This right may also be restricted by confidentiality obligations or trade secrets between companies.

We may charge a reasonable fee based on administrative costs to complete the request. If the request is unreasonable, we may also decline the request.

Right to rectify the data

Efforts will be made to correct incorrect and outdated data whenever detected.

Right to erase data

The data subject has the right to request their data to be erased. Data can be erased, for example, in the following cases:

  • The data subject withdraws their consent and there is no other basis for processing data
  • The data subject objects to the processing of the data and there is no other reason to continue the processing
  • It is illegal to process the data

Right to withdraw consent

The data subject has the right to withdraw their consent at any time. Consent can be withdrawn by changing the browser privacy settings so that we no longer collect information from your browser.

More information on data protection is available atwww.tietosuoja.fi/en/home

Contact details of the registry administrator

Compile Oy

Valimotie 21

00380 Helsinki

E-mail: info@compile.fi

Business ID: 2544339-3

the eNPS calculation is based on the Employee Net Promoter Score formula developed by Fred Reichheld, which was originally used to study the customer experience and customer satisfaction of companies. Lately, it has also been used to research employee satisfaction (e as in employee + NPS).

This is how the calculation is performed.

We ask our employees once a year, “How likely are you to recommend your workplace to friends or acquaintances on a scale of 0 to 10?” Then we ask for clarification with an open question: “Why did you submit this score?”.

Those who submit a score of 9 or 10 are called promoters. Those who submit a score from 0 to 6 are called detractors.

The eNPS result is calculated by subtracting the relative percentage of detractors from the relative percentage of promoters. Other answers are allocated a score of 0.

The calculation results can be anything from -100 to +100. Results between +10 and +30 are considered to be good, and results above +50 are considered to be excellent.