Employee introduction: Jari Hakulinen, Sales and Customer Manager

“Before the turn of the millennium, Microsoft’s technologies related to web development were found on the desktop: ASP, VB6, WebClasses, IIS, MS SQL Server. I then moved – perhaps to my surprise – to write software for smartphones. At first I practiced with Psion Revo when EPOC had already changed into Symbian in the background,” recalls Jari Hakulinen.

Jari is Compile’s Sales and Customer Manager, who has more than 20 years of experience in the ICT industry.

“Unfortunately, the above-mentioned do not make me a great software developer anymore, but I believe that my experience will nevertheless help the public to understand the everyday lives of software developers.”

In addition to writing the code, Jari has worked as an architect, project manager and supervisor. He has spent time both in Finland and abroad. Jari has lived the golden years of Nokia’s mobile development and the turmoil that followed. He left for Compile four years ago.

In the recently established software consulting company, Jari was interested in the people-oriented approach to both work and employees. The essence of Compile from the outset has been ‘doing things properly’. But what does it mean?

“It is not just a question of coding, but of actively considering issues from different perspectives in the long term. Genuinely sustainable software development is born with people at the heart. In the pursuit of sustainable solutions, account must be taken of the enormous volume of information. We try to give consultants time and space to think about things from as many different perspectives as possible.”

At Compile, sustainable software development is divided into five categories: Human, technical, economic, social and ecological sustainability.

“The closest thing to me is human endurance, which refers to an individual’s well-being and development opportunities. People are at the heart of software development and there may be a huge number of people and different roles in one project. Everyone must be understood as an individual, not just from the perspective of performance or duty.”

Please also read: So that the “Walk The Talk” means exactly what it ought to

Learn more about Compile | An experienced software developer – apply to work for us!! | Software consultancy

the eNPS calculation is based on the Employee Net Promoter Score formula developed by Fred Reichheld, which was originally used to study the customer experience and customer satisfaction of companies. Lately, it has also been used to research employee satisfaction (e as in employee + NPS).

This is how the calculation is performed.

We ask our employees once a year, “How likely are you to recommend your workplace to friends or acquaintances on a scale of 0 to 10?” Then we ask for clarification with an open question: “Why did you submit this score?”.

Those who submit a score of 9 or 10 are called promoters. Those who submit a score from 0 to 6 are called detractors.

The eNPS result is calculated by subtracting the relative percentage of detractors from the relative percentage of promoters. Other answers are allocated a score of 0.

The calculation results can be anything from -100 to +100. Results between +10 and +30 are considered to be good, and results above +50 are considered to be excellent.